oklv Privacy Policy

1 Scope of Application

This Privacy Policy applies to the oklvbet.cam website. It is in effect whenever you visit the site, create an account, play betting or casino games, deposit or withdraw funds, or contact customer support.

The same Privacy Policy applies when using the oklv Android and iOS apps. For any third-party sites or services, please refer to their own policies — oklv has no control over those.

By using this site, you acknowledge that you agree to the data collection and processing practices described here. If you do not agree with this policy, please refrain from using the site.

2 Data Collection

oklv collects two types of information — data you provide directly, and data collected automatically.

2.1 Information You Provide Directly

Information you voluntarily provide when registering or using our services:

• Full name and date of birth
• Mobile number and email address
• Mobile banking account details used for deposits and withdrawals (bKash, Nagad, Rocket)
• National ID or passport number for identity verification (where applicable)
• Messages sent when contacting customer support

2.2 Automatically Collected Information

The following information may be collected automatically when you visit the site:

• IP address and device type
• Browser and operating system type
• Which pages you visited on the site and how long you stayed
• Your referral source (how you arrived at the site)
• Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

Details of every deposit, withdrawal, and betting activity are stored securely in oklv's systems. This information is used to ensure account transparency and to resolve any disputes.

3 Purpose of Data Use

oklv uses the collected information for the specific purposes listed below. No information is ever sold to third parties for commercial purposes.

• Account Management: Completing the registration process, verifying logins, and maintaining account security.
• Processing Financial Transactions: Accepting deposits and handling withdrawals — with a minimum deposit of ৳100 and a minimum withdrawal of ৳1,000.
• Customer Support: Resolving issues and responding to enquiries via live chat and email.
• Fraud Prevention: Identifying unusual transactions and preventing account misuse.
• Platform Improvement: Analysing user experience to improve the quality of the site.
• Relevant Communications: Notifying you about important account updates, security alerts, and relevant offers.
• Responsible Gaming: Monitoring play patterns to comply with our Responsible Gaming policy.

We only use information that is genuinely needed to fulfil the purposes above. Collecting or using data beyond that is against our policy.

4 Cookies Policy

oklvbet.cam uses cookies and similar technologies (such as local storage and session storage). These are stored as small data files in your browser.

4.1 Types of Cookies

• Essential Cookies: Used to maintain login sessions and keep the site's core functions running. The site cannot work properly without these.
• Functional Cookies: Remember your preferred language, selected theme, or other personalised settings.
• Analytical Cookies: Used to understand which sections of the site are used most. This data is aggregated and not personally identifiable.

4.2 Managing Cookies

You can block or delete cookies from your browser settings. However, disabling essential cookies will prevent certain key features — such as login sessions — from working properly.

5 Data Storage and Security

oklv uses industry-standard SSL (Secure Socket Layer) encryption technology to protect your information. All data exchanged between the website and your device is fully encrypted.

5.1 Retention Period

Your information will be retained for as long as your account is active and for as long as it is needed to provide the service. After an account is closed, financial records and transaction-related data may be kept for a specified period.

5.2 Security Measures

• Strong encryption at the database level
• OTP verification for account access
• Firewall protection against unauthorised access
• Regular security audits and vulnerability testing
• Access to sensitive data restricted to authorised staff only

5.3 User Responsibilities

Keep your account password confidential and do not share it with anyone. If you log in from an unfamiliar device, make sure to log out afterwards. If you suspect any unauthorised access to your account, contact oklv via live chat immediately.

6 Sharing Data with Third Parties

oklv never sells your personal information. However, specific data may be shared with partners in the limited circumstances described below:

6.1 Payment Processors

Information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment service providers. This information is used solely to verify transactions.

6.2 Game Software Providers

The minimum information needed to operate games is shared with game providers including Pragmatic Play, PG Soft, JILI, Evolution, Spribe, and others. They are not permitted to resell this information to any third party.

6.3 Legal Obligations

Information may be disclosed in response to a court order or a lawful request from a competent authority. In such cases, oklv provides only the information legally required, nothing more.

6.4 Business Transfers

In the event of a future merger or acquisition, user data may be transferred. Users will be notified in advance and their rights will remain intact.

7 User Rights

Every registered user of oklv has the following rights over their personal information:

• Right to Access: You can contact us to find out what information is stored in your account.
• Right to Correction: If any information you have provided is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted. However, some data may be required to be retained for a specified period for legal or regulatory reasons.
• Right to Object to Processing: In certain cases, you have the option to object to the processing of your data.
• Opt Out of Marketing Messages: You can unsubscribe from promotional messages or newsletters at any time.

To exercise these rights, contact us via our 24/7 live chat or email. We will respond to your request as soon as possible. For more information, read the FAQ — it contains answers to common questions about account management.

8 Protection of Minors

oklv strictly enforces a 21+ age policy. Anyone under the age of 21 is not permitted to create an account or use any services on this site.

Date of birth is verified at the time of registration. If there is any suspicion that an account belongs to a minor, oklv may request additional identity verification and suspend the account at any time.

We do not knowingly collect personal information from anyone under the age of 18. If it becomes known that we hold information belonging to a minor, steps will be taken to delete it immediately.

9 Policy Changes

oklv reserves the right to update this Privacy Policy as needed. If any significant changes are made, registered users will be notified by email or via a site notification.

The date of each update will be shown in the "Last Updated" section at the top of the page. Continuing to use the site after a change has been made will be considered acceptance of the new policy terms.

If you have any questions about changes to the policy, do not hesitate to contact our customer support team. To learn more about oklv, visit the About Us page.